Ma C.
Encoder/Front desk staff
Actively lookingNew to PlatformAbout
Ma. Catherine E. C. is a dedicated administrative professional with comprehensive experience in customer service, data encoding, and cashiering. She has honed her skills in various roles across different industries, including local government offices and retail environments. At the Municipal Health Office in LGU Consolacion, she currently handles front desk operations, data entry, and job order management, showcasing her efficiency in records management and customer relations. Previously, she contributed to the Assessor's Office as an Encoder for a real property tax declaration project. Her tenure at Junrex Cellphone and Accessories Inc. as a Consumer Executive and Teller further solidified her expertise in cash handling and customer service. Her foundational knowledge was built during her time as an OJT at Crown Regency Hotel and Resort Mactan, where she gained experience in hospitality roles. Catherine is noted for her strong communication skills and ability to operate independently or collaboratively within a team. She holds education credentials from the University of Cebu, where she completed her undergraduate coursework in Hotel and Restaurant Management.
Why hire me
With over 5 years of experience as a Data Encoder and Front Desk/Administrative Staff across municipal government offices (LGU Consolacion) and retail institutions, I possess strong skills in data management and customer relations. I regularly use Google Sheets and spreadsheets for encoding, organizing large data systems, running basic-to-intermediate formulas, and managing records accurately. Additionally, my front-line experience tracking inquiries, customer records, and transaction stages mirrors pipeline management in systems like GoHighLevel. I am quick to adapt my data entry precision and administrative workflow skills directly to GoHighLevel and advanced spreadsheet environments.
Experience
Front Desk Staff/ Encoder/ Job Order
Municipal Health Office, LGU Consolacion · 2021 — PresentPerformed front desk operations, data encoding, and managed job orders within the Municipal Health Office.Encoder (Task Assignment) For GENERAL REVISION OF A REAL PROPERTY TAX DECLARATION 2020
Assessor’s Office, LGU Consolacion · 2020 — 2020Executed encoding tasks related to the general revision of real property tax declarations.Consumer Executive/ Teller/ Encoder
Junrex Cellphone and Accessories Inc. (DTA BNK INC.) · 2018 — 2019Handled consumer transactions as a teller, encoded data, and provided customer service.Cashier
Phoenix Gasoline Station · 2016 — 2017Managed cash transactions and assisted customers at the gasoline station.OJT- Waitress, Housekeeper and Kitchen Staff
Crown Regency Hotel and Resort Mactan · 2011 — 2012Supported various operations in hospitality by working as a waitress, housekeeper, and kitchen staff.
Skills & Expertise
Education
- Bachelor of Hotel and Restaurant ManagementUniversity of Cebu Lapu-Lapu and Mandaue · — — 2015
- Secondary EducationCebu Institute of Technology-University · — — 2008
- Primary EducationDon Vicente Rama Memorial Elementary School · — — 2004
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