Ma C.
Junior Dental Virtual Assistant
Open to offersNew to PlatformLanguages
English
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About
With over 3 years of experience in dental insurance verification, I help dental practices ensure accurate eligibility, benefits, and patient information. Skilled in Dentrix Ascend, Eaglesoft, OpenDental, and Curve, I deliver reliable and efficient support that improves workflow and reduces errors.
Experience
Virtual Assistant
BMA Shared Services Inc. · 2023 — 2026Specialized in the Dental Insurance sector, managing numerous clients and utilizing various project management tools. Responsibilities included performing insurance verifications by contacting patients' insurance companies via phone when information was not available through the portal.Customer Service Representative
TeleTech Inc. · 2017 — 2023Served as a chat support representative for a major telecom firm, assisting customers with inquiries about order status, managing payment arrangements to prevent service interruptions, and troubleshooting mobile device issues.
Skills & Expertise
Education
- Bachelor of Science in NursingOur Lady Of Fatima University · 2004 — 2006
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