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Ma C. — Mid-Level Customer Service Representative from Philippines

Ma C.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Ma. Cyrene N. Q. is a seasoned professional with extensive experience in diverse roles across various sectors. She began her career as a Treasury Assistant at Super Value Inc., where she honed her abilities in cash management and currency handling, essential skills she sustained throughout her subsequent roles. In her capacity as a Credit Investigator at Banco de Oro Unibank, she developed a keen expertise in detection and investigation of counterfeit money and diverse currency knowledge, facilitating sound credit risk management practices. Her proficiency in Microsoft Office and her strong command of English communication ensure she effectively supports marketing and merchandising efforts, demonstrated as a Marketing Assistant at Tanay Rural Bank Inc. and Merchandising Assistant at Prizmic & Brill Valises et Compagnie Inc. Currently, as a Customer Service Representative II at Majorel/Teleperformance, Ma. Cyrene continues to leverage her comprehensive skill set to enhance customer engagement and organizational productivity.

Experience

  • Customer Service Representative II

    Majorel/Teleperformance · 2021 — 2026
    Handled customer inquiries and provided assistance in various service-related matters.
  • Merchandising Assistant

    Prizmic & Brill Valises et Compagnie Inc. · 2019 — 2019
    Aided in merchandising tasks and maintained product displays.
  • Marketing Assistant

    Tanay Rural Bank Inc. · 2016 — 2017
    Supported marketing initiatives and assisted in client engagement strategies.
  • Credit Investigator

    Banco de Oro Unibank, Inc. (Sentinel Credit Information Service Inc.) · 2015 — 2016
    Conducted investigations into credit histories and assessed creditworthiness.
  • Treasury Assistant

    Super Value Inc. · 2012 — 2015
    Managed treasury functions and assisted in cash handling operations.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    STI College of San Fernando · 2007 — 2011

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