Ma H.

Helenea G. is an experienced Virtual Assistant and Quality Assurance specialist with a background in administrative support, customer service, and lead generation for companies in the Philippines. At Weblio Philippines, she evaluates tutor performance, implements quality assurance strategies, monitors KPIs, and drafts company website announcements. Her previous work as a Lead Generation VA and Social Media VA for Inspired Filipino Freelancer involved LinkedIn lead sourcing, CRM management, Mailchimp automation, and scheduling posts on social media platforms. In addition, she performed call monitoring and coaching in the outsourcing sector with BM Outsourcing and provided outbound call services at Datagen Facilities. Helenea G. is proficient with tools such as Google Workspace, Microsoft Office, and Mailchimp, demonstrating expertise in administrative support, email management, and data entry.