Ma A.

Ma.Ariana V. is an experienced Customer Service Representative with a background supporting clients in the contact center, education, and administrative sectors across the Philippines. She has held roles at Concentrix Services Corporation and Telus International, where she provided technical troubleshooting and network support to customers, expertly resolving connectivity issues for devices such as routers, Wi-Fi extenders, and mesh systems. In addition to her technical service experience, Ma.Ariana V. collected market research data as a Market Researcher at Dynata SSI Philippines and delivered personalized online English lessons as an ESL Teacher at Native Camp. Her administrative support at Prince ZMT Training and Assessment Center involved organizing assessment processes and preparing documentation, demonstrating her strengths in technical support, customer interaction documentation, network issue diagnosis, and administrative operations within service-driven environments.