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Ma P. — Mid-Level Customer Engagement Specialist from Philippines

Ma P.

Mid-Level Customer Engagement Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishItalian
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About

Ma. Patricia E. is a dedicated professional with extensive experience in sales, customer engagement, and market research. Her career trajectory includes working as a Brand Ambassador for Cetaphil, where she cultivated customer relationships by providing education on skincare products, resulting in enhanced brand loyalty. At Dynata Global, she served as an Interviewer, conducting surveys to gather accurate data and maintaining the confidentiality of participant information. She also excelled in the fast-paced environment of Resorts World Manila as a Dealer, where she managed table games and transactions with precision. As a business owner of Maison Clotheshop, she successfully operated an online clothing store, leveraging social media marketing to engage customers and drive sales. Holding a Bachelor of Science in Psychology from La Concepcion College, Patricia brings strong communication and problem-solving skills to support organizational growth.

Experience

  • Dealer

    Pink Dolphin/Resorts World Manila · 2023 — 2024
    Managed table games, ensuring fair play while handling transactions and payouts accurately. Delivered customer service in a fast-paced environment.
  • Interviewer

    Dynata Global · 2022 — 2023
    Conducted surveys to gather accurate data from residents and targeted participants. Communicated clearly and professionally via phone and online platforms while accurately recording responses and maintaining confidentiality.
  • Cetaphil Ambassador

    null · 2022 — 2022
    Engaged customers by educating them on product benefits and proper skincare routines. Cultivated positive relationships to enhance brand loyalty while demonstrating products and offering personalized recommendations.
  • Business Owner

    Maison Clotheshop · 2018 — 2022
    Operated an online clothing business and conducted live selling sessions. Focused on promoting products and engaging with customers to drive sales while managing orders, inventory, and customer service.

Skills & Expertise

Education

  • Bachelor of Science in Psychology
    La Concepcion College

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