Ma G.
Senior Sales Admin Support Specialist
Open to offersNew to PlatformAbout
Giselle M. is a seasoned Sales Admin Support Specialist currently working at V-Green Philippines, where she effectively provides administrative support to the sales team. Her role involves managing documentation, coordinating data, and ensuring smooth operations by maintaining trackers and assisting with SAP-related tasks. Giselle's experience spans over a decade, including notable roles at Globe Telecom Inc., where she served as a Senior Specialist, managing complex customer concerns and mentoring junior representatives. Her background also includes a stint as an Administrative Assistant at the Department of Education – Samar Division, emphasizing her competence in records management and stakeholder coordination. Giselle holds a Bachelor of Science in Computer Science from St. Mary's College of Catbalogan. She is recognized for her problem-solving abilities, strong communication skills, and adaptability in dynamic environments.
Experience
Sales Admin Support Specialist
V-GREEN PHILIPPINES · 2026 — PresentProvides administrative and operational support to the sales team by ensuring accurate and timely completion of documents, requests, trackers, and follow-ups. Coordinates site, contract, master data, and other sales-related documentation with internal teams and stakeholders. Updates trackers, reports, and records to enhance visibility of sales activities and operational requirements. Assists with SAP-related requests, including vendor/master data coordination and payment processing documentation. Prepares emails, status updates, meeting minutes, and cash projections for management reference. Follows up on pending approvals and requirements to ensure project continuity. Supports the Mindanao sales team through coordination and day-to-day administrative assistance.Senior Specialist
GLOBE TELECOM INC. · 2014 — 2026Addresses escalated customer issues and complaints with strong problem-solving and communication skills to achieve effective resolutions. Monitors customer interactions for compliance with company standards and regulatory requirements. Provides mentoring and support to junior customer service representatives, enhancing team performance through best practice sharing. Handles complex customer concerns while ensuring a professional service experience comes first. Adapts to evolving processes and customer needs while maintaining service quality and productivity. Collaborates internally to investigate customer concerns and deliver timely updates.Administrative Assistant III
DEPARTMENT OF EDUCATION – SAMAR DIVISION · 2024 — 2025Facilitates administrative operations by preparing documents, managing records, and coordinating data processing activities. Ensures files are organized and information is accurately recorded and accessible. Engages with personnel and stakeholders regarding administrative needs and follow-up actions, demonstrating strong attention to detail and confidentiality in government-office processes.Data Entry Specialist
VIRTUAL ASSISTANT – PART-TIME · 2024 — 2025Delivers remote administrative support, which includes document preparation, coordination, and data handling. Maintains organized records and files while assisting with daily administrative tasks. Communicates professionally via email and digital tools, effectively managing multiple priorities.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceSt. Mary’s College of Catbalogan · 2005 — 2009
Photos
Interested in this professional?
Sign in as an employer to save this profile or invite Ma G. to a job.
Sign in as an employer