Ma C.

Ma. Cristina V. is an experienced Customer Service Representative with nearly two years of expertise in dynamic customer-focused environments. Having worked at SM Hypermarket and Alta Resources Corporation, she has honed her skills in providing exceptional service, assisting customers with bulk orders, and ensuring inventory accuracy. Her proficiency in CRM systems allows her to handle multiple tasks efficiently, from managing sales transactions and updating inventory records to addressing customer concerns and processing online returns. With a Bachelor's degree in Tourism Management from Philippine Christian University, Cristina leverages her educational background to build strong relationships and foster organizational success. Her time at Rajah Travel Corporation's Remote Practicum Program enriched her ability to offer accurate product information, verify customer loyalty points, and suggest suitable products, ensuring a positive customer experience.