Mace N.
Open to offersNew to PlatformAbout
Mace N. is an experienced professional with a background in business management, having earned a BS in Business Management with a focus on Operations Management. Her career includes diverse roles that highlight her capabilities in operations, administration, and digital engagement. Most recently, she served as a Social Media Manager where she excelled in building and executing lead-generation campaigns with a commitment to maintaining a professional tone across channels. Prior to this, she was a Virtual Assistant, overseeing posting schedules and audience interactions to enhance brand visibility. Mace's proficiency extends to her role as an Operations Center Associate, where she supported the creation and refinement of SOPs for improved workflow. Her analytical skills are evident from her time as a Technical Audit Officer at Ayala Property Management Corporation, conducting audits with a focus on compliance and safety. With strengths in calendar and meeting management, client and stakeholder communication, and process improvement, she is adept at ensuring seamless operations and effective communication within business environments.
Experience
Social Media Manager
null · 2024 — 2025Designed and implemented lead-generation campaigns through social media advertising. Handled client communications via DMs and emails swiftly, ensuring timely response to customer issues. Delivered after-sales support consistently while monitoring client satisfaction, maintaining a friendly yet professional demeanor across all interactions.Virtual Assistant
null · 2023 — 2024Oversaw posting schedules, created visuals, and tracked audience engagement. Engaged with community messages and comments to uphold brand reputation. Formulated campaign strategies aimed at boosting brand visibility.Operations Center Associate
null · 2021 — 2022Supported operations by managing calendar scheduling, email organization, and internal documentation. Collaborated in developing and enhancing SOPs for better workflow consistency. Conducted research and prepared internal reports and presentations while maintaining confidentiality across various administrative functions.Technical Audit Officer
Ayala Property Management Corporation · 2019 — 2021Conducted thorough technical and safety audits within malls, offices, estates, and carparks. Managed the entire audit process, from planning and defining the scope to setting reporting timelines. Prepared and delivered clear audit reports complete with practical recommendations. Monitored the execution of corrective actions to guarantee compliance.Administrative Admin
Ayala Property Management Corporation · 2017 — 2019Coordinated and scheduled meetings and events for both internal and external stakeholders. Organized and maintained departmental records, files, and project documentation. Collaborated closely with the Director on project tracking and deadline management. Provided daily administrative support and demonstrated flexibility and a proactive approach. Assisted in the evaluation of supplier proposals and bids to support vendor selection. Arranged travel plans and itineraries for executives and team members.
Skills & Expertise
Education
- BS in Business Management major in Operations ManagementInstitution not specified · 2014 — 2017
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