Mahima A.
Junior Operations Coordinator
Open to offersNew to PlatformAbout
Mahima A. is a distinguished operations professional with a Master of Arts in Economics from IGNOU, New Delhi. She has demonstrated expertise in Operations Coordination, Project Planning, and Operational Analysis through her role as an Operations Associate at Testbook. Here, she adeptly managed cross-functional teams, scheduling, and resource coordination to support the seamless execution of educational initiatives. Additionally, Mahima has experience executing backend processes via LMS platforms, ensuring continuity across multiple channels. Her analytical prowess was further evidenced during her internship at NITI Aayog, where she conducted data analysis for solar power potential and supported government scheme research. Mahima’s dedication to stakeholder management and process optimization underscores her commitment to enhancing business operations and project efficacy.
Experience
Operations Associate
Testbook · 2024 — 2025Collaborated with cross-functional teams, including faculties, SMEs, and creative teams, to ensure timely execution and delivery of educational initiatives. Oversaw scheduling and resource coordination, facilitating the smooth execution of various courses and projects. Handled backend operations and process workflows through LMS platforms, maintaining service continuity across web and mobile channels. Identified operational issues and contributed to process optimization and workflow efficiency. Monitored deliverables and coordinated stakeholder communication to support effective project execution.SME Trainee
Testbook · 2024 — 2024Participated in structured training focused on content research, quality review, and academic content development for competitive examination programs. Conducted in-depth content research and reviewed learning materials, enhancing content accuracy and process efficiency. Assisted with documentation and execution of academic workflows across different teams. Supported content optimization initiatives and knowledge management to improve learner experience. Managed student issue resolution using LMS platforms to facilitate smooth content delivery.Intern
NITI Aayog · 2018 — 2018Performed data analysis to assist in the preparation of a state-wise assessment report on solar power potential in India. Aided in organizing research data and dashboard-related tasks for governmental schemes. Contributed to planning and coordination for an e-vehicle innovation hackathon initiative. Assisted with documentation and various analytical tasks to support project execution and policy-related efforts.
Skills & Expertise
Education
- Master of Arts: EconomicsIGNOU, New Delhi · — — 2023
- B.A. (Hons.): EconomicsUniversity of Delhi · — — 2019
- Class XII: Commerce with MathematicsCBSE, New Delhi · — — 2016
- Class XCBSE, New Delhi · — — 2014
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