Mandy L.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Mandy L. is an experienced Logistics Administrator and Office Administrator with a background spanning healthcare, retail, fashion import, construction equipment, and customer service industries. She managed logistics and shipping operations at Gladiator Clothing/Limelight Clothing, handling importing, clearing, and forwarding of fashion goods for major retailers, and oversaw supplier coordination and schedule management. At Johnson Crane Hire, she administered logistics for the heavy lift department, performing invoicing, health and safety functions, and coordinating travel and accommodations. Mandy also contributed to customer service and administrative support at Discovery Health, Medtronic Africa, VitalAire, and Stafford Brothers & Draeger, with proven expertise in Microsoft Office, SAP, and SAGE environments, order processing, and data management.
Experience
Customer Service Agent
Stafford Brothers & Draeger Pty Ltd · 2021 — 2025Answered the main switchboard, handled queries, maintained filing systems, performed office administration, processed invoices and orders, prepared quotations, maintained schedules, and managed credit notes while interacting with customers and suppliers.Logistics Administrator – Heavy Lift Department
Johnson Crane Hire Pty Ltd · 2014 — 2020Addressed queries, maintained filing, handled office administration, processed invoices and orders, prepared quotations, maintained schedules, performed site calculations, managed health and safety functions, arranged weekly and monthly staff wages, and facilitated accommodation and transportation bookings.Administration
VitalAire · 2013 — 2014Managed queries, performed office administration, and handled data capturing.Logistics Administrator – Shipping Department
Gladiator Clothing/Limelight Clothing · 2005 — 2013Addressed queries, maintained filing systems, handled office administration, processed invoices and orders, prepared quotations, and maintained schedules, while dealing with shipping lines and tracking shipments.PA/Tele-Sales/Office Manager
Webmail International cc · 2005 — 2005Responded to switchboard inquiries, managed emails, promoted and marketed company products, maintained filing, and performed PA functions, serving as secretary to the director.PA/Tele-Sales/Office Manager
SK Fini cc · 2005 — 2005Handled the switchboard, managed emails, promoted company products, maintained filing, took on PA functions, handled office administration, served as secretary to the director, assisted customers in the showroom, invoiced, and processed orders.Receptionist
ProActive Communications · 2005 — 2005Managed switchboard operations, handled emails, facilitated monthly invoicing, maintained filing, performed PA functions, managed office administration, processed invoices and orders, took stock, organized corporate functions, and prepared cost estimates.Office Administrator
Medtronic Africa Pty Ltd · 2005 — 2005Placed orders for hospital supplies, addressed queries, maintained filing, managed inventory transactions, handled office administration, processed invoices and orders, prepared quotations, and calculated cost estimates.Registered Mail Clerk
Discovery Health · 2002 — 2004Handled emails, captured and distributed registered mail daily, managed the sorting and distribution of cheques, and addressed queries.Receptionist
Discovery Health (Temporary Position)Managed the switchboard, handled emails, maintained filing systems, and coordinated the distribution and collection of internal and external mail, including cheques.Store Manager
Discovery Health – Discovery Ware StoreConducted stock takes, placed orders both internationally and locally, managed daily cashing, maintained the store, and engaged in selling and promoting store products.
Skills & Expertise
Education
- Grade 12 (NIC Certificate)Parktown College · — — 2001
- Grade 11Jeppe High School For Girls · — — 2000
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