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Mantasha P. — Junior Helpdesk Executive from India

Mantasha P.

Junior Helpdesk Executive

India Less than 1 year
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Languages
English
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About

Mantsha P. is a skilled Helpdesk Executive with a solid two-year tenure in the high-demand maintenance sector at OCS Group of India PVT LTD. She has a demonstrated history of effectively streamlining work-order processes and significantly reducing response times, contributing to increased tenant and employee satisfaction. Mantsha holds a Bachelor of Arts degree from CSJM University, anticipated in 2025, and completed her intermediate education in Uttar Pradesh in 2020. Her proficiency lies in her strong adaptability, being a quick learner, and excelling in teamwork environments. Having a bilingual capability in Hindi and English enhances her communicative effectiveness in diverse settings.

Experience

  • Helpdesk Executive

    OCS Group of India PVT LTD
    Managed work order processing within the maintenance department, aimed at reducing response times and improving satisfaction for tenants and employees.

Skills & Expertise

Customer ServiceHelpdesk

Education

  • Bachelor of Arts
    CSJM University · — — 2025
  • Intermediate
    Uttar Pradesh · — — 2020
  • High school
    Uttar Pradesh · — — 2018

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