Manuel E.
Mid-Level FinTech Product Owner
Open to offersNew to PlatformAbout
Manuel A. is an accomplished Industrial and Systems Engineer with a broad experience base in administrative, operational, and commercial roles. As a former Product Owner at Nova Vizija S.A., he leveraged his expertise in system analysis and CRM testing to ensure the successful delivery of FinTech services across retail locations. His role extended to training end users on digital platforms and coordinating field operations. Manuel also gained valuable experience as a Virtual Assistant for companies like Engine Clean and Aladdin Mediterranean Cuisine, where he managed accounts payable and receivable and conducted market analysis using tools like Microsoft Excel. At IBEX, he supported clients through customer service, navigating the Toast platform effectively. In his tenure with leading banks such as Central American Bank and Atlantida Nicaragua Bank, he excelled in financial analysis and SME account management, selling loans and building client portfolios using software like QuickBooks and SAP. A graduate of American University UAM with a Master's in Business Administration, Manuel has a solid foundation for further contributions to the financial services sector.
Experience
Product Owner
Nova Vizija, S.A. · 2024 — 2026Contributed to the development and implementation of FinTech initiatives by collaborating with cross-functional teams, conducting system analysis, performing CRM testing, monitoring digital financial service channels, training end users on digital platforms, and coordinating field operations to deliver financial services in retail locations.Virtual Assistant
Engine Clean · 2025 — 2025Accountable for updating accounts receivable (A/R), generating purchase orders (POs), processing vendor payments in accounts payable (A/P), and managing customer order inquiries.Virtual Assistant- Toast POS
Aladdin Mediterranean Cuisine · 2024 — 2024Focused on navigating the Uber Eats platform to analyze search volume for keywords related to the restaurant's offerings while also assessing search behavior, metrics, and consumer patterns. Conducted price and menu comparisons with competitors using Microsoft Excel and completed a SWOT analysis for the company.Customer Service Representative
IBEX · 2024 — 2024Supported clients including managers, supervisors, and waiters on the Toast platform by reviewing account statements, confirming charges, validating balances on prepaid cards, processing credit card reversals, and handling closures on the Toast platform. Communicated with restaurant managers via email and used Slack for internal company updates.Procurement Specialist
Green Ramp Group · 2024 — 2024Tasked with identifying the best prices for client-required products by exploring various suppliers like Ferguson, B&H, Zerbee, Amazon, Home Depot, Office Depot, and Staples. Prepared quotes accurately and promptly using a company-specific CRM and participated in meetings through Slack.Data Entry Specialist
CazVid LLC · 2023 — 2023Conducted research on LinkedIn to compile lists of companies and collect contact information for individuals, entering names, addresses, job titles, phone numbers, and emails into Salesforce.SME Accounts and Financial Analysis
Central American Bank · 2022 — 2022Engaged in selling loans to companies ranging from ten thousand to 2.5 million dollars while analyzing their financial statements. Used Microsoft Excel and QuickBooks for data entry and conducted vertical and horizontal financial analyses to determine client eligibility for loans.Small and Medium-sized Enterprises (SMEs) Executive
Atlantida Nicaragua Bank · 2018 — 2021Developed a client portfolio from the ground up while establishing policies and manuals, creating clients in SAP, and diagramming process flows using Microsoft Visio and Bizagi. Responsible for selling loans to companies and performing necessary financial analyses using Microsoft Excel.Sales Executive
Ficohsa Nicaragua Bank · 2016 — 2018Focused on selling credit cards, personal loans, savings accounts, certificates of deposit, and checking accounts to individuals. Managed between 50 and 150 calls daily and visited clients as needed.
Skills & Expertise
Education
- Master's in Business AdministrationAmerican University UAM · 2015 — 2017
- Industrial and Systems EngineeringThomas More University · 2011 — 2014
- High School Diploma in Science and LettersBaptist College of Managua · 2007 — 2010
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