Mapaseka B.

Mapaseka H. is a dedicated professional with a diverse background in customer service, beauty, government services, and call centers. Holding a Diploma in Youth Development from the University of South Africa, she is proficient in handling multifaceted roles, as demonstrated by her tenure as a Water Agent at Mangaung Metro Municipality. Here, she honed skills in data entry, leak detection, and public interaction. Additionally, Mapaseka's experience as an Apprentice Hairdresser at Images Hair, Nail, and Beauty Salon involved providing hair treatments and managing reception duties. Her earlier role as a Cashier at Game Store further showcased her ability to manage cash and customer queries efficiently. Throughout her career, she has demonstrated excellence in customer service and office administration, supported by additional certifications in contact centre support and hairdressing. Bilingual in Sesotho and English, she maintains professionalism across diverse environments.