Marc J.

Marc J. is a seasoned HR and Customer Support Professional with over a decade of experience in diverse sectors such as BPO, HR, healthcare, e-commerce, and cryptocurrency. He has excelled in roles that demanded strong recruitment and talent acquisition strategies, effectively managing end-to-end recruitment and HR administrative tasks at PSG Global Solution. In customer support roles at Peak Support Enterprises, TaskUs Batangas, Landmark Leisure, Alorica Philippines, and other companies, he demonstrated his ability to resolve technical issues, manage customer inquiries, and contribute to sales and service enhancements. With adeptness in problem solving and strong communication skills, Marc has thrived in various fast-paced environments, guiding users through complex platforms and ensuring satisfaction through both email and chat support. His academic background in business administration and nursing further enriches his approach toward effective organizational dynamics and customer engagement.