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Marcylen T. from Philippines

Marcylen T.

Philippines Less than 1 year
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Languages
English
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About

Marcylen T. is a highly reliable professional well-versed in administrative support tasks, including filing, encoding, and printing of documents. With a Bachelor of Arts in Political Science from the Polytechnic University of the Philippines Sta. Mesa Manila, she exhibits strong time management skills and attention to detail. Her experience as a Customer Service Representative at Alorica Cubao involved delivering high-quality support, efficiently resolving concerns, and ensuring customer satisfaction in real time. Previously, she interned at the Municipal Public Employment Service office (PESO) in Pangasinan, rendering HR support and coordinating public employment services. Her role involved supporting youth engagement and workforce development programs. With expertise in writing, public speaking, and basic Microsoft Word and Excel literacy, Marcylen consistently upholds professionalism across her work.

Experience

  • Customer Service Representatives

    Alorica · — — 2025
    Efficiently provided customer support while delivering high-quality service by accurately resolving concerns and responding to inquiries to ensure customer satisfaction in real-time.
  • PESO HR Intern

    Bautista Municipal Hall · — — 2024
    Conducted internship duties at the Municipal Public Employment Service office (PESO) in Pangasinan, delivering administrative and HR support by managing filing, encoding, and printing of documents for accuracy. Assisted in office coordination and supported various youth engagement and livelihood programs, including job facilitation among farmers and workforce development initiatives.

Skills & Expertise

Education

  • Bachelor of Arts in Political Science
    Polytechnic University of the Philippines · 2024 — Present
  • Senior High School
    College Humanities and Social Science · 2022 — 2024
  • Junior High School
    Bautista National High School · 2017 — 2022

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