Margaret N.
Mid-Level Virtual Assistant
Open to offersNew to PlatformPortfolios
About
Margaret N. is a seasoned Virtual Assistant and Graphic Designer with over seven years of hands-on experience supporting businesses across marketing, technology, branding, and customer service sectors. She has managed large-scale data entry projects at Digital Divide Data Kenya, created compelling visual materials at Global Internet Fortunes, and led front office operations and staff coordination in IT Experts Solutions Ltd and Expertise Branding Ltd. Her achievements include drafting press releases, managing event logistics, and supporting campaign tracking as a PR Assistant at Websterberry Marketing. Margaret is proficient in Microsoft Office, Google Workspace, Adobe Photoshop, CorelDRAW, and CRM platforms, and has consistently delivered professional administrative support, branding, data management, and customer communication for a diverse range of organizations.
Experience
PR Assistant / Data Entry
Websterberry Marketing · 2025 — 2025Created press releases and facilitated media outreach. Oversaw client data management, campaign tracking, and reporting. Assisted with event planning and communications. Prepared podcast briefs and coordinated scheduling. Utilized Microsoft Excel and Google Sheets to ensure data accuracy.Graphic Designer / Front Office Personnel
Global Internet Fortunes · 2021 — 2024Managed front office operations and fostered customer relations. Responded to incoming calls and addressed inquiries. Developed visual materials along with internal documents.Sales & Administrative Support
IT Experts Solutions Ltd / Expertise Branding Ltd · 2019 — 2020Served as general manager, supervising front office operations and staff coordination. Delivered customer support through phone, email, and online chat. Managed client branding and printing projects. Created marketing materials using Adobe Photoshop, CorelDRAW, and Canva. Oversaw daily office activities and assigned tasks to team members.Sales & Administrative Support
Primera Soft Furniture · 2018 — 2019Marketed products and conducted follow-ups with clients. Maintained company social media presence. Handled calls, appointments, and general inquiries.Data Manager
Digital Divide Data Kenya · 2015 — 2017Performed large-scale data entry and document management, ensuring high accuracy and consistency of records.Customer Executive Agent
Horizon Contact Centres Ltd (Yu Mobile) · 2011 — 2012Provided support in a call center environment and handled outbound services. Re-engaged churned customers and facilitated sales transactions.
Skills & Expertise
Education
- Diploma in Community DevelopmentZetech University · 2016 — 2017
- Diploma & Certificate in ICTNairobits School of Design · 2012 — 2013
- Certificate in EntrepreneurshipDigital Opportunity Trust · — — 2013
- Computer Packages CertificateSparkle Computer College · — — 2011
- KCSEDr. Mwenje High School · — — 2010
- KCPEMoi Air Base Primary School · — — 2005
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