Mari M.

Mari M., based in Malabon City, Philippines, is a results-driven administrative and virtual assistant with a strong foundation in business operations. Holding a Bachelor of Science in Accountancy from Ateneo de Naga University and a Bookkeeping NC III certification, she excels in roles requiring attention to detail and organizational skills. At Cyberbacker Inc., she improved audience engagement through social media scheduling and managed essential business operations including email correspondence and calendar scheduling. As a Claims Insurance Specialist at EXL Service Philippines, she efficiently handled home insurance claims and provided compassionate customer service, ensuring precise documentation and timely resolution. At Quantrics Enterprise Inc., she enhanced customer satisfaction by addressing inquiries and resolving issues swiftly. Mari effectively uses Microsoft Office, Google Workspace, and CRM Management tools like Zoho CRM and KW Command to manage data and records efficiently, showcasing her aptitude for remote collaboration and technology-driven environments.