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Maria S. from Peru

Maria S.

Peru Less than 1 year
Open to offersNew to Platform
Languages
Spanish
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About

Maria A. is a Systems and Informatics Engineering student with a strong analytical capacity and a results-oriented approach. Specializing in the management of relational databases and process optimization using digital tools, she has experience solving problems in high-demand environments and analyzing user requirements. Currently pursuing her degree at the Universidad Tecnológica del Perú in Chiclayo, Peru, she has honed her skills through various roles. At STRATTON PERU S.A.C. (KONECTA), she served as a Sales and Retention Representative, leveraging CRM tools to manage local customer databases and execute strategic campaigns. Maria's hands-on experience includes a position at Martel Comunicaciones SAC as an Administrative Assistant Intern, where she processed operational information to ensure service efficiency and supported quality control through audio editing and management. Previously, as a Sales Advisor at Claro, she personalized connectivity solutions based on client needs. Proficient in MySQL, SQL Server, HTML, CSS, and familiar with networking via Cisco Packet Tracer, Maria is also a native Spanish speaker with basic English proficiency.

Experience

  • Sales and Retention Representative

    STRATTON PERU S.A.C. (KONECTA) · 2023 — 2023
    Conducted monitoring and analysis of customer retention indicators to identify dropout patterns. Managed local customer databases for implementing strategic campaigns. Achieved objectives utilizing relationship management tools (CRM).
  • Administrative Assistant Intern

    MARTEL COMUNICACIONES SAC · 2023 — 2023
    Oversaw the HFC installations area by processing operational information to ensure service efficiency. Performed audio editing and managed recordings (SISACT) for sales quality control. Assisted with administrative tasks to maintain document integrity and organization.
  • Call Center Sales Advisor

    CLARO · 2022 — 2022
    Evaluated customer needs to provide tailored solutions in connectivity services. Managed large volumes of user information in fast-paced learning environments.

Skills & Expertise

Education

  • Bachelor's in Systems Engineering and Computer Science
    Universidad Tecnológica del Perú (UTP)

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