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Maria A. from Philippines

Maria A.

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maria A. is a Customer Service Representative with a robust background in administrative support and bookkeeping. Based in Ilocos Sur, Philippines, she excels in providing customer support through phone, email, and chat, particularly with Alorica Ilocos. Her proficiency extends to managing client relations and health program coordination from her time as a Medical Relation Assistant at Micromate Family Health Corp. Additionally, she has served as an Office Assistant at ISPSC Main Campus, where she handled health records and scheduled appointments. Armed with a Bachelor's degree in Business Administration, majoring in Financial Management, Maria combines her education with practical experience in database management and financial accuracy. She's fluent in using tools like Zendesk, Shopify, and QuickBooks Online, highlighting her adaptability across various e-commerce and administrative platforms. Maria is committed to delivering consistent service and support across healthcare and corporate settings.

Experience

  • Customer Service Representative

    Alorica Ilocos · 2025 — Present
    Provides support to customers through phone, email, and chat, addresses inquiries, resolves complaints, and ensures customer satisfaction while keeping accurate records of interactions and transactions.
  • Medical Relation Assistant

    Micromate Family Health Corp. (Yakult) · 2025 — 2025
    Assisted in managing client relations and coordinating health programs, conducted data entry, and maintained records for health service units, while providing administrative support for smooth operations.
  • Student / Office Assistant

    ISPSC Main Campus, Health Services Unit · 2023 — 2025
    Handled the management of health records, scheduled appointments, and addressed front-desk inquiries. Provided clerical assistance, including filing, documentation, and data entry, while collaborating with healthcare professionals for efficient unit operations.
  • Intern

    ISPSC Main Campus, Health Services Unit · 2023 — 2023
    Gained practical experience in administrative and health services. Assisted with document organization, database management, and coordination of office logistics.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration, Major in Financial Management
    Ilocos Sur Polytechnic State College · 2019 — 2023
  • Senior High School
    Sta. Lucia Academy, Inc. · 2015 — 2019

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