Maria L.
Mid-Level Real Estate Executive Assistant
Open to offersNew to PlatformAbout
Maria Lyka F. is an experienced Virtual Assistant and administrative professional with a demonstrated background in real estate, hotels and resorts, frontier telco, and medical alarm industries. At The Streamline Team, Maria provided executive administrative support, including calendar management and email coordination, while creating marketing materials and presentations with Canva graphic design for real estate operations. Her tenure at IHG Hotels focused on managing accounts as a collections specialist, maintaining financial records and handling payment follow-ups. As a customer service representative for Global Agility Solutions, she addressed account inquiries and updated CRM documentation for accurate recordkeeping. Her previous role as a virtual administrative assistant at Amped HQ included report preparation, data entry, and organization of digital files using Google Workspace, demonstrating a comprehensive approach to remote administrative tasks across diverse sectors.
Experience
Executive Assistant / Canva Graphic Designer
The Streamline Team (Freelance) · 2024 — 2025Delivered executive administrative support that included calendar management, meeting coordination, and email management. Created social media graphics and marketing materials using Canva while also preparing presentations. Structured Google Drive files and digital documents to enhance team collaboration. Performed online research and lead generation for business development activities. Supported client communication and project coordination in addition to providing marketing assistance.Collections Specialist / Administrative Specialist
IHG Hotels · 2021 — 2024Oversaw client accounts with a focus on following up on payments for outstanding balances. Kept financial records accurate alongside tracking payments and documenting account information. Addressed billing inquiries and payment issues while upholding professional customer service standards. Collaborated with internal teams to rectify billing discrepancies and update relevant account records.Customer Service Representative
Global Agility Solutions · 2019 — 2021Supported customers by addressing account inquiries, billing concerns, and service issues. Facilitated resolution through both phone and email communication, ensuring responses were timely. Recorded customer interactions and kept CRM records updated for effective account tracking.Virtual Administrative Assistant
Amped HQ · 2016 — 2019Delivered remote administrative services, including preparation of reports and data entry tasks. Managed appointments and email communications while organizing calendars. Conducted online research to generate leads. Maintained structured digital files and Google Drive systems for better organization.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementInstitution not specified
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