maria E.
Mid-Level Marine Logistics Coordinator
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Maria Eleonor A. is an experienced professional specializing in logistics coordination, maintenance management, and administrative support within the marine, shipping, and cargo industries. With over five years of hands-on experience, she has managed vessel maintenance scheduling and documentation for yacht operations at Xclusive Boats Charter LLC in Dubai Marina, ensuring compliance with maritime safety standards. At Safeway Express Cargo LLC in Jebel Ali Free Zone, Maria handled the flow of import/export shipments, processed customs documentation via systems like E-Mirsal 2 and Dubai Trade, and supported customer service for logistics clients. Earlier roles at Chabros International Group FZE and IBM Philippines Inc. involved inventory tracking, vendor communication, and service coordination. She is proficient in ERP, RITZY, and MS Office platforms, providing reliable support across dynamic and high-volume environments.
Experience
Maintenance Coordinator
XCLUSIVE BOATS CHARTER LLC · 2022 — PresentCoordinate routine and preventive maintenance for yachts, ensuring compliance with maritime safety standards. Identify and procure essential parts for repairs and upgrades by liaising with marine engineers, captains, and vendors. Maintain comprehensive service logs, inspection reports, and regulatory documentation. Monitor inventory of tools and spare parts, placing orders to avoid operational disruptions. Track maintenance budgets, prepare cost estimates, and reconcile invoices. Respond to urgent repair needs and manage emergency maintenance schedules while maintaining charter operations.Logistics Coordinator & Customer service
SAFEWAY EXPRESS CARGO LLC · 2020 — 2022Oversee the flow of goods from inbound shipments to outbound deliveries. Communicate with shipping lines, agents, and customs regarding import/export processes. Process declarations for various shipment types, including LCL and FCL using Mirsal II in Dubai trade. Generate MOFA and Certificates of Origin via Dubai Chamber. Manage truck gate pass submissions, inspections, and driver clearances while resolving logistics issues. Address customer inquiries, handle documentation, courier bookings, and invoicing. Maintain records of customer interactions through email and phone. Execute additional clerical tasks, including filing and record maintenance.Customer Service Representative
IBM PHILIPPINES INC. · 2018 — 2020Serve as a liaison between technicians and customers, managing orders, maintenance schedules, and inquiries. Update records of actions taken during service calls. Provide directory assistance and promote the company’s services when suitable.Logistics Assistant
CHABROS INTERNATIONAL GROUP FZE · 2013 — 2016Organize daily logistics operations to ensure timely shipments and accurate inventory management. Prepare and oversee quotations, invoices, and export documentation meticulously. Collaborate with suppliers, transporters, and warehouse teams to solve issues and ensure efficient workflows. Monitor inventory utilizing ERP and Ritzy systems to aid in prompt order fulfillment. Manage express shipments with FedEx, Aramex, DHL, and TNT, providing updates to stakeholders. Handle petty cash and reconcile receipts in accordance with company policies. Assist with front office tasks to facilitate effective communication and scheduling.
Skills & Expertise
Education
- BS MAJOR IN CLINICAL PSYCHOLOGYPOLYTECHNIC UNIVERSITY OF THE PHILIPPINES · 2007 — 2012
- SECONDARY SCHOOLEMMANUEL CHRISTIAN SCHOOL · 2003 — 2007
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