Marianne S.
Senior Client Relations Specialist
Open to offersNew to PlatformAbout
Marianne S. is a seasoned Client Relations Professional with over six years of experience interacting with US-based clients across sectors such as healthcare, real estate, finance, and business services. With roles as a Client Concierge and Executive Assistant, she has built a reputation for reliability and professionalism, managing client communications, handling sensitive requests, and ensuring personalized support. At Newbill of Health, she was a primary point of contact, facilitating queries and crafting client-centric content via AI tools. At Wellness Bliss, she seamlessly coordinated executive interactions and managed logistical details of client portals and travel arrangements. Previously, as an Accounts Payable Specialist and HR Assistant at Rise AMG, she adeptly handled vendor communication and processed numerous daily transactions. Her technical proficiency includes tools such as Google Workspace, Microsoft Office, CRM systems, and data management applications, further supporting her effective client management and operational capabilities.
Experience
Client Concierge
Newbill of Health · 2025 — 2026Handled client inquiries and concerns, delivering prompt and professional assistance as the main point of contact. Organized appointment schedules and maintained communication with both existing and potential clients. Oversaw social media content creation and scheduling utilizing AI tools for enhanced outreach. Managed various client support and scheduling duties with a focus on accuracy and responsiveness.Executive Assistant
Wellness Bliss – USA · 2024 — 2025Facilitated communication pathways between the executive and clients, as well as external stakeholders, ensuring timely responses and follow-up. Administered client portals, CRMs, databases, meeting preparations, and travel plans, all while ensuring accurate record-keeping. Addressed client requests and conducted research, effectively juggling multiple responsibilities with professionalism and meticulous attention to detail.Accounts Payable Specialist & HR Assistant
Rise AMG – USA · 2022 — 2024Oversaw vendor relationships and communication concerning invoices, payment agreements, and documentation requirements. Processed over 100 daily transactions, ensuring precise handling and resolution of account discrepancies. Coordinated updates for vendors, homeowner contracts, and onboarding documents between external parties and internal teams.Account Receivables Specialist
Nexa Mortgage – USA · 2021 — 2022Delivered customer service and account support, resolving client inquiries and upholding professional communication standards. Maintained financial reporting and account data accuracy across multiple weekly reports. Followed up on outstanding account issues to facilitate timely resolutions and effective account management.Telemarketer
TeleDudes – USA · 2020 — 2021Executed outbound calls to over 700 prospects daily, establishing rapport and communicating with potential customers in a fast-paced environment. Addressed inquiries and objections, while pinpointing prospect needs and supplying relevant information. Successfully qualified and transferred leads while enhancing communication, active listening, and relationship-building capabilities.
Skills & Expertise
Education
- Undergraduate Studies in Animal SciencePampanga State Agricultural University · 2020 — 2024
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