Maricel M.

Maricel M. is a dedicated professional with a substantial background in customer service, technical support, and complex case management within the e-commerce sector. Her career encompasses experience in the Department of Education as an Administrative Assistant Intern, where she provided vital administrative support and prepared presentations for school activities. In her role as a Recovery Specialist at Evo Tech Software Solutions, Maricel managed Amazon Seller recovery accounts, created case tickets for reimbursements, and ensured recovery compliance, demonstrating her analytical prowess. Additionally, she excelled as a Customer Service Representative at Teleperformance, handling customer inquiries and sales order processing to enhance first-call resolution rates. Maricel is renowned for her communication skills and her ability to adeptly utilize Microsoft Excel and other office tools, making her a proficient professional in her field.