Maricel D.
Mid-Level Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Maricel D. is an accomplished Virtual Assistant based in Surigao City, Philippines, with over 13 years of experience in sales, operations, technical support, and client service. Her versatile background is ideal for roles in virtual assistance, particularly in the real estate sector where she is currently expanding her proficiency. Maricel has extensive experience in MLS management, property research, and CRM handling, enhancing transaction coordination and data organization. Previously, she has excelled as a Technical Staff, providing critical hardware and software troubleshooting, and as a Store Supervisor, where she managed full store operations, led team training, and consistently achieved sales targets. Her technical skills encompass system diagnostics and inventory software, while she demonstrates strong capabilities in record keeping and customer service. Maricel's education in Computer Technology from Paul University underpins her robust technical expertise.
Experience
Technical Staff
nullProvided technical support through hardware and software troubleshooting as well as system diagnosis to promptly resolve customer issues. Assisted clients with product inquiries and recommendations, ensuring effective after-sales service. Maintained precise transaction records, repair logs, and inventory data. Addressed concerns and complaints to uphold high customer satisfaction levels. Monitored stock levels and managed the coordination of inventory restocking for parts and supplies.Store Supervisor
nullOversaw full store operations, daily workflows, and retail activities while supervising a team of staff. Conducted training and mentoring on sales techniques and service standards. Achieved monthly sales targets, employing effective sales strategies and upselling methods. Managed customer relations, including negotiation and complaint resolution. Controlled inventory management, stock levels, and product ordering. Regularly prepared accurate sales reports, inventory records, and business documentation.
Skills & Expertise
Education
- Computer Technology GraduatedPaul University, Surigao City Campus
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