Maricel S.

Maricel S. is a seasoned Technical Support Representative with a background in Customer Service, sales, and appointment scheduling within the business and healthcare sectors. With a Bachelor of Science in Commerce majoring in Information Management from Xavier University, Maricel has developed strong proficiency in using CRM systems for customer support and data management. She is well-versed in privacy rules and security procedures, ensuring customer information remains safe and confidential. Her role as a VA at various organizations, including Goodbill and Turfresh, has honed her skills in handling customer service operations, dispatching, and sales. Maricel's previous experience at companies like Aegis People Support and SYNNEX Concentrix Corp reflects her expertise in resolving complaints professionally and maintaining positive customer relationships. Maricel's dedication to customer satisfaction and organizational growth makes her a valuable asset.