Mid-Level Retail Customer Service Specialist
Open to offersNew to PlatformMaricris C. is a proficient professional with a background primarily in the retail and sales domain. With experience at companies like IT Managers Inc., WNS, and TechMahindra, she has developed a strong foundation in client relations, customer service, and time management. Her professional journey includes roles that required the effective handling of customer complaints, managing orders, and providing booking assistance for hotels and flights, even under circumstances where original reservations couldn’t be fulfilled. She excels at resolving customer issues by conducting in-depth research to identify suitable solutions. Maricris honed her skills in systems like Salesforce, Webex, and GDS, enhancing her ability to deliver growth strategies. Her educational background includes a Bachelor of Secondary Education, Major in English, from ICCT Colleges Foundation Inc., which complements her comprehensive skill set in customer-focused roles.
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