Maricris J.
Administrative Assistant | Customer Service & Recruitment Support | Records Management
Open to offersNew to PlatformAbout
I am an adaptable and dedicated professional with experience in administration, customer service, records management, recruitment support, community-based projects, and online education.
Throughout my career, I have worked in both public and private organizations, supporting day-to-day operations, managing records and documentation, assisting customers and applicants, coordinating projects, and providing administrative support. These experiences have strengthened my communication, organizational, problem-solving, and time management skills.
I take pride in being reliable, detail-oriented, and versatile. I enjoy learning new things, taking on new challenges, and working with people from diverse backgrounds while maintaining a positive and professional approach.
I am comfortable working independently, managing tasks remotely, and maintaining professionalism in a virtual work environment.
I am currently open to opportunities where I can apply my experience, continue to grow professionally, and make a meaningful contribution to an organization.
Why hire me
I believe employers should hire me because I bring a combination of adaptability, attention to detail, administrative experience, and a willingness to help wherever I'm needed. In my previous roles, I wasn't limited to just one function, which taught me how to adapt quickly, stay organized, and work efficiently. I may not know everything, but I'm willing to learn, and I take my responsibilities seriously. Once I'm given a task, I do my best to complete it accurately and on time.
Experience
ESL Online Teacher
51talk Global · 2024 — PresentDelivered online lessons customized to meet students' learning objectives while fostering an engaging and positive virtual learning atmosphere. Managed schedules, lesson documentation, and effectively monitored student progress.Administrative & Finance Assistant
3R Manpower Training & Testing Center / BBI Recruitment Agency · 2023 — 2023Also served in the same role from January 2018 to May 2020. Conducted interviews for applicants and coordinated the necessary pre-employment documentation, including NBI clearances, PSA certificates, and passport applications. Tracked expenses for applicants, remittances from partner agencies abroad, and maintained records of agent commissions, while preparing reports and supporting documents for the agency owner.Administrative Assistant
Gingoog Bay Alliance (GBA) · 2022 — 2022Supported local government and community projects by providing administrative assistance, ensuring the timely coordination of documentation and schedules for project activities and stakeholder meetings. Conducted surveys within coastal communities to gather project-related information and maintained records to aid in program implementation.Administrative & Finance Assistant
3R Manpower Training & Testing Center / BBI Recruitment Agency · 2018 — 2020Provided administrative assistance and personal support to the agency owner by managing schedules, facilitating follow-ups, handling document requests, and coordinating office communications.Community Support Agent
ePerformax Contact Centers & BPO · 2015 — 2016Evaluated customer concerns, clarified policies, and facilitated dispute resolutions according to company guidelines. Advanced from the Mediation Department to the Escalations Department, where I managed complex cases and professionally communicated resolutions while adhering to company policies.Office Staff
Department of Agriculture, Cooperative Section, LGU-Gingoog · 2014 — 2015Provided assistance to local cooperatives with inquiries and offered administrative support, including aid with financial reporting. Organized and maintained records and documents related to cooperative programs and activities and helped plan meetings, training sessions, and seminars for cooperative members.
Skills & Expertise
Education
- Bachelor of Science in AccountancyChrist the King College · 2008 — 2013
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