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Marie J. — Mid-Level IT Specialist from Philippines

Marie J.

Mid-Level IT Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Marie J. is a seasoned IT Support Specialist and data analyst with substantial experience in healthcare, government, logistics, electronics, and corporate sectors in the Philippines. At the National Center for Mental Health, she led technical initiatives by developing advanced SQL queries for KPIs, automating hospital data workflows using Power BI and Power Automate, and managing secure endpoint environments with Sophos Endpoint Security. Her role included optimizing legacy systems and administering LMS for internal training. At the Department of Health, Marie J. implemented government system rollouts, handled data migration, and resolved backend issues. Past experience at Mida Group also includes SAP Business One administration, comprehensive MSSQL/MySQL reporting, and Active Directory maintenance. She holds Lean Six Sigma certifications and a Master’s in Management (Public Administration).

Experience

  • IT Support Staff & Data Analyst / Administrative Assistant II

    National Center for Mental Health (NCMH) · 2020 — 2026
    Served as the chief technical resource for data retrieval, creating advanced SQL queries for institutional KPIs, clinical audits, and research. Engineered custom Power BI extractions to automate the identification and collection of hospital records, improving transition workflows. Developed digital tracking systems utilizing Power Automate to enhance departmental reporting speed and reliability. Managed technical issues through an in-house ticketing system and provided rapid remote support using AnyDesk. Ensured continuous functionality of legacy healthcare systems by maintaining the iHOMIS environment with MSSQL and PowerBuilder 7.0. Administered Sophos enterprise security solutions and monitored network-wide threat detection to safeguard sensitive patient data. Specialized in the technical management and facilitation of the Learning Management System (LMS) starting November 2022.
  • Computer Programmer II / Helpdesk Support Staff

    Department of Health (KMITS) · 2016 — 2019
    Oversaw the comprehensive installation of the iHOMIS program across government facilities, which included configuring the Apache web server and managing MSSQL/MySQL environments. Conducted secure migration of legacy hospital records into new database architectures to ensure operational data accessibility. Diagnosed and addressed helpdesk tickets by troubleshooting SQL queries to rectify backend system errors and data inconsistencies. Managed software bugs and database issues remotely following the initial implementation to provide uninterrupted services.
  • IT Engineer

    Mida Group of Companies · 2014 — 2015
    Acted as the primary administrator for SAP Business One v9, ensuring seamless integration across departments and maintaining 100% uptime for critical accounts. Developed complex SQL queries with MSSQL for generating essential financial and operational reports. Oversaw the complete lifecycle of hardware and software assets while managing Active Directory user profiles, security permissions, and password protocols.

Skills & Expertise

Education

  • Master in Management (Public Administration)
    Philippine Christian University · — — 2024
  • BS Computer Science (Application Development)
    University of Makati · 2007 — Present

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