Marie C.
Mid-Level Sales and Team Leader
Open to offersNew to PlatformAbout
Marie Claudette J. is an adept professional with extensive experience in the outsourcing, consulting, and sales sectors. She has a proven track record as an Account Manager at Wheelzy, where she specialized in inbound sales, assisting customers with buying second-hand vehicles and managing inquiries in the U.S. market. At UTAVI Corporation, Marie worked as a Team Leader, overseeing recruitment, training agents in consultative marketing approaches, and monitoring key performance indicators. Previously, she served as a Health Advocate at Optum Global Solution, handling customer care support for healthcare services and processing medical claims. Marie's technical proficiency was honed at Teletech Philippines, where she offered troubleshooting support for Logitech software and peripherals. Holding a B.A. in Accountancy from the Philippine School of Business Administration, she combines her analytical skills with a practical approach to sales and customer support.
Experience
Account Manager (Inbound Sales)
Wheelzy · 2024 — 2025Managed inbound sales for the acquisition of second-hand vehicles from the U.S. mainland through calls. Assisted customers in navigating to relevant departments, answered inquiries, provided solutions for car needs, and helped with towing issues. Responsible for email management and participated in constant sales training.Team Leader
UTAVI Corporation · 2021 — 2022Conducted outbound calls for a financial campaign while leading a team. Handled recruitment and training processes and focused on training agents in the Consultative Marketing Approach for Sales. Monitored KPIs and quality assurance, while implementing coaching and action plans to enhance agent performance.Health Advocate
Optum Global Solution · 2018 — 2020Provided customer care support for healthcare services through inbound calls, email, and chat. Processed medical claims and benefits, along with setting appointments for patients and doctors.Technical Support for Logitech / Team Leader
Teletech Philippines · 2015 — 2018Offered technical support and troubleshooting for Logitech software and peripherals via inbound calls, email, and chat. Handled warranty issue replacements while also serving as a team leader.U-verse Technical Support Tier 2
Convergys Philippines · 2013 — 2014Managed both outbound and inbound calls troubleshooting issues related to AT&T phone lines, TV, and internet services. Addressed inquiries regarding billing and subscriptions.Sales and Marketing
Branders.com · 2010 — 2012Sold various items utilizing different imprint methods. Engaged in sales marketing and lead generation activities.Independent Contractor
Callworkz Inc. · 2007 — 2009Processed loans for existing customers based in the U.S.A. while working from home.Outbound Sales
Acquire Asia Pacific · 2007 — 2007Executed outbound sales efforts selling telephone lines, broadband, and mobile phones during calls, being recognized as one of the top performers.Lead Generation/Sales Assistant Loan Officer
Winsource Solutions Pioneer Mandaluyong City · 2006 — 2007Engaged in lead generation activities for Mildin Mortgage.Outbound Sales
PNI-KMPG · 2005 — 2006Started in an agent role and was promoted to Team Leader/Trainer, selling E-bay training packages.
Skills & Expertise
Education
- B.A. AccountancyPhilippine School of Business Administration
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