Mid-Level Bilingual Customer Service Specialist
Open to offersNew to PlatformMarileifi B. is a seasoned professional with a Bachelor’s Degree in Accounting from the Autonomous University of Santo Domingo, graduating cum laude in 2024. With expertise as a Bookkeeper, Bilingual Customer Service Specialist, and Virtual Assistant, Marileifi has demonstrated adaptability across various roles. At The Hello Team, she excelled as a Customer Service & Scheduling Coordinator, providing Virtual Administrative Support, managing data entry, and facilitating scheduling via email and phone, ensuring high client satisfaction. At Teleperformance, she honed her skills in Bilingual Billing Customer Service Support, processing refunds and managing invoices. Her role at El Progreso del Limón involved addressing client inquiries and providing product assistance in-person. Marileifi is proficient in CRM Platforms like Zendesk and HubSpot, and her technical capabilities extend to Quickbooks and Xero for managing payroll and account reconciliations.
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