Marilou P.

Marilou P. is a dependable customer-focused professional with eight years of experience in customer service, financial support, and client relations, demonstrating a consistent ability to provide quality service in fast-paced environments. Her career includes significant roles at UBIQUITY FINANCE and INSURANCE and PANASIATIC SOLUTION in Bacolod City, where she excelled in assisting customers with account concerns, billing inquiries, and service requests. In these roles, she also adeptly resolved customer complaints and managed escalations while maintaining professionalism. Email support, time management, and multitasking are among her key strengths. Marilou is known for her strong written English communication skills and her ability to work independently with minimal supervision, along with being open to shifting schedules. Her educational background includes a certification from the Philippine Call Center Institute in Bacolod City, highlighting her formal training in the field.