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Marilou U. — Junior Technical Support Representative from Philippines

Marilou U.

Junior Technical Support Representative

Philippines 6+ years
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About

Marilou U. has a Bachelor of Elementary Education from Central Institute of Technology Inc. and has amassed diverse experience across various industries. She began her professional journey as a Cashier at Tiong San Supermarket in Baguio City, honing her interpersonal communication skills through customer interactions from 2017 to 2018. In January 2019, she transitioned to a Product Analyst role at Leader Garments Inc. in Carmona, Cavite, where she applied her computer literacy to analyze product trends over a brief six-month period. Later that year, Marilou joined Sutherland as a Technical Support Representative, a position she held in Tarlac City until 2026. Throughout her career, she has been noted for her eagerness to learn and her commitment to contributing to her employer's growth.

Experience

  • Technical Support Representatives

    Sutherland · 2019 — 2026
    Provided technical assistance and support to customers, addressing inquiries and resolving issues related to products and services.
  • Product Analyst

    Leader Garments Inc · 2019 — 2019
    Analyzed product data and provided insights to improve product quality and performance.
  • Cashier

    Tiong San Supermarket · 2017 — 2018
    Managed customer transactions and ensured efficient checkout processes while providing quality service.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    Central Institute of Technology Inc. · 2012 — 2017
  • Degree not specified
    Bayambang National High School · 2007 — 2011
  • Degree not specified
    Bani Elementary School · 2001 — 2007

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