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Marina G. — Mid-Level Customer Service and Outbound Sales Representative from Philippines

Marina G.

Mid-Level Customer Service and Outbound Sales Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Marina G. is a dedicated Customer Service Representative and skilled Outbound Sales Representative based in Calauan, Laguna. She excels in upselling products, generating leads, and closing sales, maintaining strong customer relationships throughout the process. With professional experience across various domains, including US healthcare, financial fraud detection, and telecommunications, Marina has a robust record in achieving and exceeding sales goals. Her education at Montessori Professional College equipped her with a Diploma in Science in Office Management. Her career includes roles as an Appointment Setter at 7th Growth, and a Customer Service Representative at Omega Healthcare, specializing in US Healthcare and Billing. Her responsibilities in these roles involved handling customer objections, explaining product benefits, and executing consultative selling strategies. Additionally, Marina demonstrated proficiency in using CRM systems and excelled in lead generation, appointment setting, and objection handling. Her career trajectory highlights her adaptability and expertise in customer interaction across industries.

Experience

  • Appointment Setter

    7th Growth · 2025 — Present
    Engaged in appointment setting to facilitate client meetings and sales discussions.
  • Customer Service Representative- US Healthcare/Billing

    Omega Healthcare · 2024 — 2025
    Assisted clients with billing inquiries and provided support in US Healthcare services.
  • Account Receivable-US Healthcare/Collections

    Transworld System Inc. (TSI) · 2022 — 2023
    Handled accounts receivable processes within US Healthcare collections.
  • Account Receivable-US Healthcare/Collections

    Miramed Global · 2021 — 2022
    Managed account receivables and collection efforts in the US Healthcare sector.
  • Fraud Detection Analyst-US Financial

    Alorica · 2016 — 2021
    Conducted analysis to detect fraudulent activities within US Financial operations.
  • Customer Service Representative-US Healthcare/Provider

    The Results Companies · 2014 — 2016
    Provided customer support for US Healthcare providers, addressing inquiries and issues.
  • Outbound Sales Representative- AU Telco

    Acquire BPO · 2012 — 2013
    Executed outbound sales calls to promote and sell telecommunications services in Australia.
  • Outbound Sales Representative- AU Telco/UK

    Fusion BPO · 2010 — 2012
    Performed outbound sales efforts for telecommunications services in both Australia and the UK.

Skills & Expertise

Education

  • Diploma of Science in Office Management
    Montessori Professional College · 2003 — 2005

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