0 viewsTalent
Marinel G. — Mid-Level Customer Service Specialist from Philippines

Marinel G.

Mid-Level Customer Service Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
TagalogEnglish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Marinel G. is a dedicated professional with a robust background in customer service and administrative support. Holding a Bachelor of Science in Information Technology from Saint Louis College, Marinel has demonstrated the ability to efficiently handle complex tasks while providing excellent customer satisfaction. She began her career as a Customer Service Representative at Alorica, where she gained essential experience in technical support. At LBC Express Inc., Marinel served as a Customer Associate, where she managed customer concerns, organized transactions, and maintained client details. Her role as a Virtual Assistant at Zandia Online Shop involved managing sales inquiries, processing orders, updating customer records, and preparing sales reports. Throughout her positions, Marinel utilized her strong communication skills and technical ability to maintain professionalism and support sales conversion.

Experience

  • VIRTUAL ASSISTANT

    Zandia Online Shop · 2018 — 2025
    Managed sales inquiries via chat and social media; processed orders and invoices in a timely manner. Updated and maintained customer records and sales data within spreadsheets. Followed up with leads and customers to facilitate sales conversions and prepared sales reports.
  • CUSTOMER ASSOCIATE

    LBC Express Inc. · 2018 — 2018
    Handled customer concerns and monitored order deliveries. Maintained organized records of transactions and client details, while accepting shipments from customers and forwarding all daily acceptances.
  • CUSTOMER SERVICE REPRESENTATIVE

    Alorica · 2017 — 2017
    Provided technical support and managed customer interactions.
  • Technical Support

    CITY AGRICULTURE OFFICE (GIP) · 2016 — 2017
    Performed data entry of office documents, along with photocopying and filing tasks.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    SAINT LOUIS COLLEGE · 2012 — 2016
  • Secondary Level
    CANDON NATIONAL HIGH SCHOOL · 2008 — 2012
  • Elementary Level
    CANDON NORTH CENTRAL SCHOOL · 2002 — 2008

Interested in this professional?

Sign in as an employer to save this profile or invite Marinel G. to a job.

Sign in as an employer