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mariyam S. — Mid-Level Remote Operations Specialist from Pakistan

mariyam S.

Mid-Level Remote Operations Specialist

Pakistan 3-6 years
Open to offersNew to Platform
Languages
EnglishUrduFrench
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About

Mariyam S. is a highly organized, proactive, and detail-driven professional specializing in Remote Operations & Virtual Assistance, with proven experience in business operations, customer support, and digital platform management. With a strong command of executive administrative tasks, Mariyam is adept at coordinating workflows and ensuring data accuracy across CRM platforms such as HubSpot, Salesforce, and Zoho. She excels in fast-paced remote environments meant for U.S. business hours, ensuring seamless communication and operational efficiency. Her expertise also extends to project tracking using Asana, Trello, and Google Workspace, as well as vendor coordination and market analysis. Currently serving as a Remote Operations & Support Specialist at Cloudworker Platform, she has mastered communication management, compliance adherence, and digital documentation efficiency. Mariyam holds a Bachelor of Commerce from Bahauddin Zakariya University, further anchoring her skills in the domain.

Experience

  • Remote Operations & Support Specialist

    Cloudworker Platform · 2026 — Present
    Oversee daily remote communications and facilitate user onboarding processes, while ensuring timely updates to digital documents. Independently resolve complex account verification and document issue rectifications to uphold compliance with platform policies. Organize digital filing systems and trackers using cloud tools to enhance data accessibility. Address multi-channel customer support inquiries promptly to maintain high client satisfaction.
  • Customer Support & Admin Assistant

    Freelance / Remote Contracts · 2025 — 2026
    Delivered administrative support remotely to various clients, which included managing email correspondence, scheduling of meetings, and prioritizing critical tasks. Aided in the maintenance of client database logs and operational spreadsheets with meticulous attention to detail. Executed online market trend research, transforming raw data into structured summaries for stakeholders. Collaborated with external vendors to monitor outstanding items, follow up on invoices, and facilitate timely project completions.

Skills & Expertise

Education

  • Bachelor of Commerce
    Bahauddin Zakariya University

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