Marvin P.

Marvin P. is a seasoned Customer Service Representative and Technical Support Representative, having honed his skills over two years in call center environments such as IntouchCX and VXI Panorama. With a Bachelor of Science in Nursing from Our Lady of Fatima University, Marvin possesses a diverse educational background that complements his professional roles. His expertise extends to handling utility management services, focusing on billing, invoice processing, and customer support for property management companies. Marvin's responsibilities include data entry, account management, and utility billing analysis, with a strong emphasis on streamlining utility services for both residential and commercial properties. He has a proven track record in assisting customers with technical issues for Comcast products, providing support for internet, cable TV, and phone services by troubleshooting connectivity problems and guiding customers through solutions. Marvin's core skills include problem-solving, communication, attention to detail, and team collaboration.