Mary A.

Mary Ann N. is an experienced Virtual Assistant Specialist with a demonstrated background in customer service, healthcare administration, and lead generation. In her roles at Call Connection LLC and Virtual Buddy 24/7, she handled both inbound and outbound calls, utilizing Convoso Dialer, VICI Dialer, and Chase Dialer to generate qualified leads and support Medicare and ACA campaigns. Mary Ann consistently met and exceeded sales targets by building client relationships and managing call outcomes within CRM systems. Previously, as General Manager at Reviera Medical Center in the healthcare industry in Bahrain, she oversaw daily operations, supervised staff, ensured regulatory compliance, and improved workflow efficiency. Her scope of responsibility has included managing patient care, developing procedures, and coordinating cross-functional teams in both virtual and onsite business domains.