Mary M.
Junior Social Media Manager
Open to offersNew to PlatformAbout
Mary M. is a results-driven Virtual Assistant with a diverse skill set spanning Social Media Management, Administrative Support, Email & Chat Support, and E-commerce operations. Since January 2023, she served as an Email and Chat Support/Invoice Processing Officer, adeptly managing bookkeeping, data entry, and invoice processing, ensuring accuracy and confidentiality. Her tenure as a Social Media Manager from October 2025 saw her expertly use the Meta Business Suite to strategize and execute content, ensuring adherence to brand style guidelines. She deftly conducted analytics to enhance user engagement on platforms like Facebook and Instagram. Experienced with TikTok Shop and Shopify, Mary manages product listings, order processing, and customer engagement. Her technical proficiencies are reinforced by certifications in Shopify Product Listing & Optimization and Graphics Editing, leveraging tools such as Canva and CapCut for content creation.
Experience
Social Media Manager
null · 2025 — 2026Oversaw the daily operations of social media channels, leveraging the Meta Business Suite for platforms like Facebook and Instagram. Handled content scheduling and creation while ensuring that all published materials aligned with the predefined brand voice and style guidelines. Conducted demographic and performance analytics to track essential metrics, addressing order issues along with compiling detailed monthly management reports on all activities. Managed online orders, ensuring accuracy in product details and facilitating smooth delivery while providing support for customer account concerns, order tracking, billing inquiries, and technical assistance.Email and Chat Support / Invoice Processing Officer
null · 2023 — 2025Executed basic bookkeeping, ensuring accurate data entry while preparing, verifying, and processing invoices and financial documents prior to submission. Assisted with daily administrative activities, maintaining both digital and paper records for efficient retrieval. Compiled regular data reports and managed confidential information with a high level of discretion. Translated business correspondence and documents. Addressed customer inquiries via email and live chat promptly and professionally, showcasing effective communication and problem-solving skills in a dynamic environment.
Skills & Expertise
Education
- Bachelor of Hotel and Restaurant ManagementFar Eastern University · 2011 — 2015
Photos
Interested in this professional?
Sign in as an employer to save this profile or invite Mary M. to a job.
Sign in as an employer