Mary L.
Mid-Level Healthcare Sales Representative
Open to offersNew to PlatformPortfolios
About
Mary Louise E. is a results-driven professional specializing as a Medical Sales Representative and Customer Service Representative within the healthcare industry. With experience at organizations such as Everise Philippines and We Access Contact Solutions, Mary Louise E. has supported patient communication, conducted insurance verification, and spearheaded outbound sales for Durable Medical Equipment (DME). She excels in lead qualification, appointment setting, and consistently surpassing sales targets. Her expertise includes high-volume call handling using Salesforce, Zendesk, Dialpad, and Avaya, as well as precise EMR documentation (ECW) and HIPAA-compliant handling of PHI. Mary Louise E. is recognized for her effective coordination with clinics, providers, and patients, delivering empathetic support while achieving organizational sales goals within the healthcare and DME outreach sectors.
Experience
Customer Service Representative
Quantrics by NQX · 2025 — PresentProvided support for billing issues, managed account inquiries, and resolved reported concerns.Customer Service Representative
Everise Philippines · 2023 — 2024Addressed patient insurance concerns by verifying benefits, explaining billing and claims, and managing coordination with clinics.Medical Sales / Appointment Setter
We Access Contact Solutions · 2017 — 2023Conducted outbound DME sales calls, identified qualified leads, handled eligibility verification, and facilitated coordination with clinics.
Skills & Expertise
Education
- Highschool DiplomaSampaloc National Highschool · 2006 — 2010
- Elementary GraduateCamarin Elementary School · 2000 — 2006
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