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Mary R. — Junior Customer Service Representative from Philippines

Mary R.

Junior Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mary Rose A. is an experienced educator and service professional with a background in the education and customer service industries. She earned a Bachelor of Secondary Education, majoring in English, from Lady of Lourdes Hospital and Colleges of Caybiga, Inc. Her work as a Senior High School Teacher Intern at Parada National High School involved creating lesson plans, developing instructional resources, preparing research examinations for 60 students, and assessing classroom behavior. As a Youth Leader with the Delos Santos Compound Youth Club, Mary Rose A. developed and implemented leadership programs for local youth. Her earlier role as a Computer Shop Staff at MB Computers enabled her to apply diagnosing and troubleshooting computer issues and provide technical support. Additionally, she worked as a Customer Service Representative at Inspiro, delivering efficient support and problem resolution for client inquiries about products and services.

Experience

  • Customer Service Representative

    Inspiro · 2024 — 2026
    Delivered friendly and efficient support to ensure customer satisfaction, addressing inquiries and issues related to the company’s products and services, while working to resolve problems promptly.
  • Senior High School Teacher Intern

    Parada National High School · 2023 — 2024
    Developed lesson plans and instructional materials for diverse classes, emphasizing classroom discussions for better information retention. Additionally, prepared Practical Research Examinations for 60 students and assessed their behavior to enhance their potential.
  • Youth leader

    Delos Santos Compound Youth Club · 2023 — Present
    Designed and executed a program focused on youth development and leadership.
  • Computer Shop Staff

    MB Computers · 2018 — 2019
    Responsible for diagnosing and troubleshooting computer issues while providing technical support to customers.

Skills & Expertise

Education

  • Bachelor of Secondary Education Major in English
    Lady of Lourdes Hospital and Colleges of Caybiga, Inc. · 2020 — 2024

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