Mary R.

Mary Rose A. is a customer service professional with over 12 years of experience, particularly in the domains of customer support, leadership, administration, and documentation. She has demonstrated proficiency in managing customer inquiries, maintaining accurate records, and thriving in fast-paced work environments. Her career has encompassed roles such as Service Crew, Team Leader, and Senior Crew, where she excelled in assisting customers and resolving concerns professionally. In addition, Mary Rose has experience as an Administrative Assistant, managing inventory, performing data entry, and training new team members. Her academic background includes a Bachelor of Science in Hotel and Restaurant Management from the University of Antique, complemented by certifications in Food Safety, Allergen Management, and Inventory Management. Seeking to transition into a Non-Voice Customer Support role, Mary Rose is adept in delivering exceptional service through chat support, email support, and back-office functions. Her strong command of MS Office and Google Workspace further enhances her administrative capabilities.