Mary J.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Mary Joy C. A. is a dedicated professional applying her expertise as an Administrative or Executive Assistant. Residing in Bayugan, Agusan del Sur, Philippines, she brings a diverse background in customer service, technical support, teaching, and administrative roles. During her tenure at Concentrix in Davao City, she excelled as a Customer Service & Technical Support Representative, effectively addressing customer inquiries and account-related concerns while handling multiple tasks efficiently. Her teaching experience at WMAA in Dumingag, Zamboanga del Sur, honed her capability in developing lesson plans and conducting classroom activities, emphasizing clear communication and adaptability to diverse learning needs. Mary Joy C. A. possesses strong skills in Microsoft Office and Google Workspace, facilitating organized workflows and productive outcomes in her professional endeavors.
Experience
Teacher / Educator
WMAA · 2023 — 2024Effectively prepared lesson plans and managed classroom activities. Communicated consistently with students, parents, and colleagues while maintaining accurate records and managing diverse learning needs.Customer Service & Technical Support Representative
Concentrix · 2018 — 2019Assisted customers with inquiries and technical issues related to their accounts. Maintained a professional demeanor while addressing and resolving concerns, ensuring accurate documentation and timely follow-ups on multiple tasks.
Skills & Expertise
Education
- Bachelor of Secondary Education major in EnglishLiceo de Davao · — — 2018
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