Mary F.

Mary Faith D. brings a diverse background in customer service, technical support, collections, and food service within the Philippines’ business process outsourcing, retail, and food service industries. Most recently, she served as an Investigation Associate at Amazon Philippines Inc., and previously worked as a Collection Representative at Synchrony Global Services, directly managing the recovery of overdue invoices and accounts. At IBEX Global and Concentrix, Mary Faith worked as a Customer Service Representative, where she provided product and service information, resolved account issues, and maintained accuracy in customer communication. Her technical abilities were also leveraged in a Technical Specialist role at 24/7 AI Philippines, supporting the design and maintenance of specialized equipment. Earlier roles at Jollibee and McDonald's included cashiering, food prep, and order-taking. Verified hard skills include problem-solving, communication, time management, and cashiering.