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Mary C. — Mid-Level BPO Sales and Virtual Assistant Specialist from Philippines

Mary C.

Mid-Level BPO Sales and Virtual Assistant Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Mary C. is a seasoned professional in the Sales and Virtual Assistance domains with over 6 years of experience in the BPO industry. Specializing in lead generation, cold calling, and appointment setting, she has played a pivotal role at Results Cx, dedicating 10 months in the retention department, 1 year and 6 months as an inbound sales associate, and 4 years as an outbound sales representative. Her responsibilities included conducting outbound calls, building rapport with customers, and achieving sales targets while adhering to quality assurance and compliance standards. At Ridge Theory, Mary excelled as a Virtual Assistant and Lead Generation Specialist, using her CRM software proficiency to manage client relationships effectively. She is adept at communication, sales negotiation, and objection handling, contributing significantly to team collaboration and business growth in both sales and virtual environments.

Experience

  • Results Associate

    Results Cx · 2020 — 2026
    Engaged in outbound calls to potential customers while establishing rapport and assessing their needs. Met daily and monthly sales targets, handled objections, and adhered to quality assurance and compliance standards.
  • Virtual Assistant | Lead Generation Specialist | Appointment Setter

    Ridge Theory
    Conducted cold calls to potential clients and decision-makers, generating and qualifying leads via LinkedIn and online research. Scheduled appointments for the sales team, managed prospect information within the CRM, and sent personalized connection requests along with follow-up messages. Researched companies for business opportunities and identified government contract opportunities while coordinating calendars and confirming appointments.
  • Factory Worker

    Lear Corporation
    Operated machinery and performed quality inspections while collaborating with team members.

Skills & Expertise

Education

  • High School Graduate
    Arcelo Memorial National High School
  • Bachelor of Science in Information Technology
    AMA College Learning Center
  • College Level
    AMA College Learning Center

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