0 viewsTalent
Mary A. — Junior Content Moderator from Philippines

Mary A.

Junior Content Moderator

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Sign in as an employer to view portfolio files

About

Mary A. is an organized and dependable professional with a strong foundation in customer service roles across diverse industries. With a background as a Healthcare Customer Service Representative at Alorica, she expertly assisted members with healthcare inquiries, ensuring data privacy and accurate documentation while meeting quality standards. Later, as part of IGT Solutions, Mary A. facilitated flight and accommodation bookings, tackling travel-related concerns with precision. Her role as a Content Moderator at Taskus further showcased her ability to handle user-generated content while adhering to company policies. Mary is known for her strong communication skills, attention to detail, and problem-solving capabilities, making her a versatile team player adept at maintaining quality and productivity in fast-paced environments. Mary A. is fluent in English and Tagalog and poised to contribute effectively within dynamic organizations.

Experience

  • Content Moderator

    Taskus · 2025 — 2026
    Reviewed user-generated content to confirm adherence to company policies and community guidelines. Identified and eliminated content that breached platform standards. Delivered moderation decisions consistently while ensuring quality. Managed sensitive content with professionalism and confidentiality. Achieved daily productivity and quality targets in a dynamic environment.
  • Accommodation / Flight Reservation Account

    IGT Solutions · 2024 — 2025
    Assisted clients with booking, modifying, and canceling flights and accommodations. Provided information on travel schedules, booking guidelines, and reservation specifics. Processed reservation requests accurately within company systems. Handled customer inquiries and resolved travel-related issues in a professional manner. Maintained precise records while ensuring high-quality customer service.
  • Healthcare Customer Service Representative

    Alorica · 2023 — 2023
    Supported members with inquiries related to healthcare and account issues. Verified member details while ensuring data privacy and confidentiality. Clarified healthcare benefits, eligibility, and coverage according to company protocols. Accurately documented interactions within the system. Addressed customer concerns professionally while adhering to quality and productivity standards.

Skills & Expertise

Education

  • Graduate
    Muntinlupa National HighSchool Main · 2020 — 2022

Interested in this professional?

Sign in as an employer to save this profile or invite Mary A. to a job.

Sign in as an employer