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Mary S. — Mid-Level Administrative Assistant from Philippines

Mary S.

Mid-Level Administrative Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Mary S. is an experienced professional with a background in administrative assistance and customer service, honed through her roles in various industries, including telecommunications, cleaning services, and apparel. Her tenure as an Administrative Assistant at Dustbusters Cleaning Services involved managing communications, supervising email triage, coordinating service requests, and supporting lead generation, all while maintaining efficient office workflows. During her time as a Customer Service Representative at Teletech Customer Care Management, she provided support for a leading Australian telecommunications company, tackling service inquiries, account concerns, and guiding installation processes. Additionally, Mary's role at Sunpower Manufacturing sharpened her attention to detail through quality inspections. Her proficiency in tools like Google Workspace, HubSpot CRM, and her educational background in Banking and Finance provide a well-rounded skill set for diverse professional settings.

Experience

  • Email Support

    Astoria Activewear · 2020 — 2026
    Managed responses to customer emails concerning order inquiries and status updates while addressing delivery and shipping concerns professionally.
  • Administrative Assistant

    Dustbusters Cleaning Services · 2016 — 2020
    Oversaw incoming communications, including calls and messages, ensuring they were directed to the right personnel. Coordinated cleaning service requests and maintained organized customer service by sorting and distributing emails to relevant departments.
  • Customer Service Representative

    Teletech Customer Care Management Incorporated · 2012 — 2016
    Handled inbound calls for a major Australian telecommunications provider, delivering timely support for a variety of service queries. Assisted with the activation of mobile services and arranged home broadband installations while addressing billing and account issues.
  • Final Visual Inspector

    Sunpower Manufacturing Limited · 2008 — 2010
    Conducted visual and dimensional inspections to detect product defects and quality issues, employing precision measuring instruments to verify compliance with specifications and documenting inspection results accordingly.

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