0 viewsTalent
Marylou M. — Mid-Level Customer Support Specialist from Philippines

Marylou M.

Mid-Level Customer Support Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Marylou M. is an experienced professional in the Call Center BPO industry, having held various roles primarily in customer service and technical support. Her career includes a tenure as an Account Executive at EXL, where she gained expertise as a Customer Service Representative. She also worked as a Technical Support Representative at Alorica, 24-7AI, and Task Us, showcasing her abilities in technical support. Previously, at Telus International, she further honed her customer service skills. Marylou's education in Hotel and Restaurant Services from St. James Vocational Technical School complements her professional background. She is adept at handling a company's products and communicates effectively, with proficiency in Microsoft Office tools such as Word, Excel, and Outlook. Her technical skills are further demonstrated by her ability to provide clear and effective communication in a business context.

Experience

  • Account Executive

    EXL · 2025 — 2026
    Engaged in customer service operations.
  • Technical Support

    Alorica · 2024 — 2025
    Provided technical support to customers.
  • Technical Support Representative/CSR

    24-7AI · 2023 — 2024
    Assisted customers with technical issues and inquiries.
  • Technical Support Representative/CSR

    Task Us (Lizard Bear tasking) · 2022 — 2023
    Handled customer queries related to technical support.
  • Customer Service Representative

    Telus International · 2021 — 2022
    Addressed customer needs and provided support.

Skills & Expertise

Education

  • Course Taken in Hotel and Restaurant Services
    St. James Vocational Technical School · 2012 — 2013
  • Secondary Education
    Dr. Felipe De Jesus National High School · 2008 — 2012

Interested in this professional?

Sign in as an employer to save this profile or invite Marylou M. to a job.

Sign in as an employer