May R.
Junior Data Analyst
Open to offersNew to PlatformAbout
May R. is a dedicated Data Analyst with a focus on data collection, data warehousing, and process validation. Equipped with proven abilities to understand customer requirements and translate them into actionable project plans, May leverages her expertise to enhance business needs analysis. Her academic background includes an Associate in Computer Technology from ACSI College of Iloilo and a TVL in Information and Communication Technology from St. Roberts International Academy. Professionally, she has demonstrated her skills as a Customer Service Representative at Nearsol Iloilo, where she maintained customer satisfaction and responded effectively to product and service requests. At Lizardbear Tasking Inc., she further honed her customer support capabilities. Her technical prowess is underscored by her proficiency in Microsoft Word and strong computer literacy, both of which were critical in her role as an Encoder at LGU Rizal La Paz, where she managed and organized extensive databases.
Experience
TEAMMATE
Lizardbear Tasking Inc. · 2024 — 2024Handled a high volume of customer calls while ensuring minimal wait times. Provided primary customer support to both internal and external customers, addressing needs and resolving concerns to maintain customer satisfaction.JOB HIRE
Iloilo City Government · 2022 — 2022Assisted full-time staff by managing administrative recordkeeping and fulfilling organizational requirements.CUSTOMER SERVICE REPRESENTATIVE
Nearsol Iloilo · 2021 — 2021Managed a steady flow of customer calls, ensuring prompt responses. Addressed customer inquiries related to products, services, and company information while maintaining satisfaction through effective support.ENCODER
LGU Rizal La Paz · 2020 — 2021Obtained scanned records and uploaded them into the database. Organized documents by managing forms, making photocopies, filing records, preparing correspondence, and creating reports. Reviewed customer and account source documents for data accuracy.
Skills & Expertise
Education
- Associate in Computer TechnologyACSI College of Iloilo · — — 2023
- TVL - Information and Communication TechnologySt. Roberts International Academy · — — 2019
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