May G.

May Glory S. T., based in Bacolod City, Philippines, is a seasoned Customer Service Representative with over 13 years of experience, backed by a solid foundation as an Administrative Assistant. She has honed expertise in technical support, sales, and administrative coordination, demonstrating exceptional skill in communication, organization, and multitasking in dynamic environments. Previously, she has contributed as a Virtual Assistant for an Australia Property Investment Company, where she managed customer records and coordinated appointments, ensuring smooth communication within the team. Her substantial experience at Concentrix and Teletech in handling high-volume customer interactions emphasized her proficiency in resolving complaints and maintaining accurate CRM records. Earlier roles at the Canadian Immigration Consultancy and DFA in travel and documentation offered valuable insight into office management and liaison activities. May's educational background includes a Bachelor of Science in Psychology, which complements her technical proficiency with tools like CRM systems, Microsoft Office, Google Workspace, and communication platforms such as Zoom and Skype.